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Sagepilot MCP lets AI tools work with your Sagepilot workspace: analytics, tickets, customers, channels, agents, and supported support actions.

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MCP URL

https://app.sagepilot.ai/mcp
For EU-hosted workspaces, use: 
https://eu.sagepilot.ai/mcp
Use the URL exactly as shown in Settings -> API Details -> MCP connector. Do not add a workspace ID or a Platform API path.

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Choose a setup

If you are connectingUseStart here
ChatGPT, Claude, Codex, or another host with browser sign-inHosted OAuthHosted connectors
Cursor, scripts, server-side tools, or clients without OAuthAPI tokenClient setup

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Access

Hosted OAuth connectors request Sagepilot’s MCP capability set. During approval, the connected person signs in, chooses a workspace, and approves access. Their Sagepilot role and permissions decide which tools can actually read or change data. API-token setup uses a long-lived sp_... token from Settings -> API Details -> API client v2. Treat it as a secret and use it only where OAuth is not available.

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Learn more

Connect with OAuth

Use the recommended browser sign-in flow.

Tool catalog

See available tools and access behavior.

Ticket filters

Filter ticket lists through MCP.