Sagepilot MCP - Sagepilot Docs

Sagepilot MCP lets AI clients query workspace analytics, search support data, inspect customers and tickets, review journey and campaign performance, list channels and agents, and perform supported support actions.

MCP URL

https://app.sagepilot.ai/mcp

For EU-hosted workspaces, use:

https://eu.sagepilot.ai/mcp

Use the URL exactly as shown in Settings -> API Details -> MCP connector. Do not add a workspace ID or a Platform API path.

Choose a setup

If you are connecting	Use	Start here
ChatGPT, Claude, Codex, or another host with browser sign-in	Hosted OAuth	Hosted connectors
Cursor, scripts, server-side tools, or clients without OAuth	API token	Client setup

Access

Hosted OAuth connectors request Sagepilot’s MCP capability set. During approval, the connected person signs in, chooses a workspace, and approves access. Their Sagepilot role and permissions decide which tools can actually read or change data. API-token setup uses a long-lived sp_... token from Settings -> API Details -> API client v2. Treat it as a secret and use it only where OAuth is not available.

Learn more

Connect with OAuth

Use the recommended browser sign-in flow.

Tool catalog

See available tools and access behavior.

Ticket filters

Filter ticket lists through MCP.

⌘I

​MCP URL

​Choose a setup

​Access

​Learn more