1. Authenticate
Every supported API path starts with the right credential model and regional host.API client v2
Use API client v2 tokens for analytics, ticket exports, customer APIs, voice call exports, and new platform integrations.
Legacy workspace API key
Use the legacy workspace key only for the existing WhatsApp template-send integration.
2. Send messages
Use the currently supported message-send API for WhatsApp template delivery.Send WhatsApp template
Send a WhatsApp template message through the legacy template-send integration.
3. Query analytics
Use analytics APIs to discover available datasets and run analytics queries.Get analytics catalog
List available analytics datasets, metrics, dimensions, and filters.
Query analytics
Run an analytics query with selected metrics, dimensions, filters, date ranges, and timezone.
4. Export ticket data
Use ticket APIs when you need paginated support summaries or raw support data for spreadsheets, warehouse jobs, or offline reporting.Tickets overview
Understand the ticket API surface and related authentication requirements.
List tickets
List paginated ticket summaries with filters, sorting, and cursor pagination.
Export tickets
Download raw ticket rows as a streamed CSV attachment.
5. Work with support resources
Use customer and call APIs when you need support context outside the ticket list.Customers
List, search, create, update, and retrieve customer context.
Calls
Export voice call rows for reporting and operations workflows.
Related developer surfaces
These are not REST API endpoint pages, but they are part of the developer documentation set.React Native SDK
Embed Sagepilot chat in iOS and Android apps.
Sagepilot MCP
Connect MCP-compatible AI clients to Sagepilot workspace tools.