# Sagepilot Docs

> Product documentation for Sagepilot workspaces, support operations, AI agents, engagement, integrations, analytics, and settings.

## Docs

- [Get analytics catalog](https://docs.sagepilot.ai/api-reference/analytics/catalog.md): List available analytics datasets, metrics, dimensions, and filters.
- [Query analytics](https://docs.sagepilot.ai/api-reference/analytics/query.md): Run an analytics query with selected measures, dimensions, filters, and time windows.
- [API client v2](https://docs.sagepilot.ai/api-reference/authentication/api-client-v2.md)
- [Legacy workspace API key](https://docs.sagepilot.ai/api-reference/authentication/legacy-workspace-api-key.md)
- [Calls](https://docs.sagepilot.ai/api-reference/calls.md): Reference material for Sagepilot voice call APIs.
- [Export voice calls](https://docs.sagepilot.ai/api-reference/calls/export-voice-calls.md): Download filtered voice call rows as a streamed CSV attachment.
- [Customers](https://docs.sagepilot.ai/api-reference/customers.md): Reference material for customer read APIs.
- [Get backoffice tickets](https://docs.sagepilot.ai/api-reference/customers/backoffice-tickets.md): List backoffice tickets for a customer.
- [Get customer](https://docs.sagepilot.ai/api-reference/customers/get.md): Get a customer by exact ID, email, or phone.
- [Get customer by ID](https://docs.sagepilot.ai/api-reference/customers/get-by-id.md): Get a customer by path ID.
- [Get linked contacts](https://docs.sagepilot.ai/api-reference/customers/linked-contacts.md): List contacts linked to a customer by tracker.
- [List customers](https://docs.sagepilot.ai/api-reference/customers/list.md): List, search, and sort customers.
- [Get customer notes](https://docs.sagepilot.ai/api-reference/customers/notes.md): List notes for a customer.
- [Get recent calls](https://docs.sagepilot.ai/api-reference/customers/recent-calls.md): List recent voice calls for a customer.
- [Get recent chats](https://docs.sagepilot.ai/api-reference/customers/recent-chats.md): List recent ticket chats for a customer.
- [Get social activity](https://docs.sagepilot.ai/api-reference/customers/social-activity.md): List social comments and activity for a customer.
- [Get ticket stats](https://docs.sagepilot.ai/api-reference/customers/tickets-stats.md): Get ticket status counts for a customer.
- [Send WhatsApp template](https://docs.sagepilot.ai/api-reference/messages/send-whatsapp-template.md): Send an approved WhatsApp template message through the legacy template-send API.
- [API reference](https://docs.sagepilot.ai/api-reference/overview.md): Start here for supported Sagepilot API functions.
- [Tickets](https://docs.sagepilot.ai/api-reference/tickets.md): Reference material for ticket export APIs.
- [Assign ticket](https://docs.sagepilot.ai/api-reference/tickets/assign.md): Assign a ticket to an agent, AI agent, team queue, or unassigned state.
- [Export tickets](https://docs.sagepilot.ai/api-reference/tickets/export.md): Download raw ticket rows as a streamed CSV attachment.
- [List tickets](https://docs.sagepilot.ai/api-reference/tickets/list.md): List paginated ticket summaries with filters, sorting, and cursor pagination.
- [Mark ticket read](https://docs.sagepilot.ai/api-reference/tickets/mark-read.md): Mark a ticket chat as read.
- [List ticket messages](https://docs.sagepilot.ai/api-reference/tickets/messages-list.md): List paginated messages for a ticket chat.
- [Update ticket status](https://docs.sagepilot.ai/api-reference/tickets/status.md): Update a ticket status and optional sub-status.
- [Authentication](https://docs.sagepilot.ai/mcp/authentication.md): Authenticate to Sagepilot MCP with hosted OAuth or API client tokens.
- [Client setup](https://docs.sagepilot.ai/mcp/clients.md): Configure Sagepilot MCP in MCP-compatible clients.
- [Hosted connectors](https://docs.sagepilot.ai/mcp/hosted-connectors.md): Connect ChatGPT, Claude, CLI clients, and custom MCP hosts with Sagepilot OAuth.
- [OpenAI Responses API](https://docs.sagepilot.ai/mcp/openai-responses-api.md): Connect Sagepilot MCP to OpenAI Responses API.
- [Sagepilot MCP](https://docs.sagepilot.ai/mcp/overview.md): Connect AI clients and MCP-compatible hosts to your Sagepilot workspace.
- [Ticket list filters](https://docs.sagepilot.ai/mcp/ticket-list-filters.md): Filter tickets with Sagepilot MCP list_tickets.
- [Available tools](https://docs.sagepilot.ai/mcp/tools.md): Sagepilot MCP tools and access levels.
- [SDK API reference](https://docs.sagepilot.ai/sdks/react-native/api-reference.md): Public API surface for the Sagepilot React Native SDK.
- [Configuration](https://docs.sagepilot.ai/sdks/react-native/configuration.md): Configure the Sagepilot React Native SDK.
- [Identity](https://docs.sagepilot.ai/sdks/react-native/identity.md): Identify signed-in app users and clear Sagepilot state on logout.
- [Installation](https://docs.sagepilot.ai/sdks/react-native/installation.md): Install the Sagepilot React Native SDK and required dependencies.
- [Native file picker](https://docs.sagepilot.ai/sdks/react-native/native-file-picker.md): Use native camera, gallery, and document pickers for React Native chat attachments.
- [Opening chat](https://docs.sagepilot.ai/sdks/react-native/opening-chat.md): Connect Sagepilot chat to app-owned buttons, tabs, badges, and help screens.
- [React Native SDK](https://docs.sagepilot.ai/sdks/react-native/overview.md): Add Sagepilot chat to iOS and Android apps with the official React Native SDK.
- [Push notifications](https://docs.sagepilot.ai/sdks/react-native/push-notifications.md): Use Sagepilot webhooks to trigger app-owned push notifications for React Native chat.
- [Secure session storage](https://docs.sagepilot.ai/sdks/react-native/secure-session-storage.md): Persist Sagepilot SDK session tokens securely in React Native apps.

## Optional

- [Open Platform](https://app.sagepilot.ai)