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POST
/
platform-api
/
v1
/
chats
/
mark_read
Mark ticket read
curl --request POST \
  --url https://app.sagepilot.ai/platform-api/v1/chats/mark_read \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "chat_id": "<string>"
}
'
{
  "success": true
}
Mark a ticket chat as read. The update runs in the background and the endpoint returns immediately.

​
Required access

AuthenticationScopeDataset grant
API client v2-tickets

​
Body

​
chat_id
string
required
Ticket chat UUID to mark as read. Use the records[].id value from List tickets; do not pass the human-readable ticket code.

​
Response

​
success
boolean
required
true when the mark-read task has been queued.