> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sagepilot.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Mark ticket read

> Mark a ticket chat as read.

Mark a ticket chat as read. The update runs in the background and the endpoint returns immediately.

## Required access

| Authentication                                               | Scope | Dataset grant |
| ------------------------------------------------------------ | ----- | ------------- |
| [API client v2](/api-reference/authentication/api-client-v2) | -     | `tickets`     |

## Body

<ParamField body="chat_id" type="string" required>
  Ticket chat UUID to mark as read. Use the `records[].id` value from [List tickets](/api-reference/tickets/list); do not pass the human-readable ticket `code`.
</ParamField>

## Response

<ResponseField name="success" type="boolean" required>
  `true` when the mark-read task has been queued.
</ResponseField>